Job Summary: DebtBlue, LLC is searching for Verification Specialist is a highly organized and works well individually and with a team. Must be dependable, courteous and have strong customer service skills. The ability to pay close attention to details and multi-task is essential in this role. The ideal candidate will be competent in prioritizing and working with little to no supervision. The Verification Specialist will report to Director of Sales.

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Pay: $33,280 - $37,440 per year

What you will be doing:

• Perform all essential functions of enrolling clients into the DebtBlue Program and sending documentation to our clients for signatures.
• Answer all questions a client may have and resolve any issue with signing documents as needed.
• Follow the Compliance Guideline Policy to ensure that the accounts meet the requirements to enroll.
• Review and score Certified Debt Specialist calls for quality assurance and provide feedback.
• Preserve client confidentiality and comply with all federal and state regulations
• Maintains departmental standards and objectives
• Other duties as required to support department operations

What you will bring along:

• High School diploma or GED required
• 3+ years' experience in a customer service, collections, or negotiation role required
• Effective communication skills verbal and written
• A high degree of initiative with the ability to meet and exceed monthly goals
• Able to prioritize and meet deadlines with little to no supervision
• Ability to pay close attention to detail and apply policies, procedures, and guidelines to a variety of situations
• Strong math skills
• Proficiency in Microsoft Office, SharePoint and client service software, database, and tools
• Bilingual Spanish is a plus

Why work for us?

• 401K
• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance - employer paid
• Basic Life insurance - employer paid
• Paid Time Off
• Paid Holidays
• Employee referral program
• Free Onsite Gym

Physical and Mental Requirements:

• Impeccable written and oral communication
• Ability to drive agreement through intellect, interpersonal and negotiations skills
• Successful track record in a thriving, fast paced environment
• Able to stand and walk for extended periods of time
• Ability to lift to 10 pounds
• Ability to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities

Work Environment:

• Office with relatively low to moderate noise level
• Professional casual

AAP/EEO Statement

DebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information GINA, age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

Location: 75081