Upcoming Portal Updates
New & Improved Client Portal
Our Commitment to You
At DebtBlue, we are committed to providing our clients with the best customer service experience in the industry. With this goal in mind, we are excited to introduce the new and improved Client Portal!
You can now access your updated Client Portal through our website, where you can easily manage your account, view important details, and stay on top of your debt relief journey.
Log in today to experience the enhanced features designed to make managing your account smoother and more convenient.
Improved Client Portal Features
- Program Information: Clients can view program documents, account balances, settlement statuses, and transaction history.
- Secure Messages: Clients can now communicate securely directly with DebtBlue! When you receive messages, you 'll be notified via email. If you are opted in to text messaging, you 'll also receive an SMS message.
- Documents: Clients can now share documents directly with DebtBlue by attaching them to portal messages.
- Authorizations: Clients can now authorize changes to their program with a single click, automating internal procedures to better serve your needs.
- Notifications: Clients can now see warning messages about their program or account directly on the portal’s home page - informing you of issues promptly for handling.